Cookie Policy

This Cookie Policy explains what cookies are, how Wavespec LTD uses them on our website, and what options you have regarding their use. By using our website, you consent to the use of cookies as described in this policy, unless you disable them via your browser or settings as explained below.

1. What are Cookies?
Cookies are small text files that are stored on your device (computer, mobile phone, tablet) when you visit websites. They contain information that is transferred to your device’s hard drive. Cookies serve several purposes: for example, enabling certain site features, remembering your preferences, and improving user experience. Cookies can be “first-party” (set by our website) or “third-party” (set by other domains, like analytics or advertising partners).

2. How We Use Cookies
We use cookies and similar tracking technologies for a few reasons:

  • Essential Cookies: These are necessary for our site to function properly. For instance, they keep you logged in as you navigate pages, remember items in your shopping cart, and enable secure checkout. Without these cookies, certain services you have asked for (like adding items to cart or e-billing) cannot be provided. Examples: session cookies that maintain your login state, or security cookies to prevent fraud.
  • Analytics Cookies: We use these to collect information about how visitors use our site – which pages are visited, traffic sources, and other usage statistics. This helps us improve the website’s performance and design. We currently use [Google Analytics] (a web analytics service by Google). Google Analytics cookies may track things like how long you stay on a page, pages you click on, and your general geographic region (not your precise location). All data is aggregated and anonymized – we cannot identify you personally from analytics cookies. These cookies typically remain on your browser for between 1 day and up to 2 years (Google Analytics uses e.g. _ga cookie with a 2-year lifespan). We respect “Do Not Track” signals where possible for analytics.
  • Preference Cookies: These remember your preferences – like your language or region selection, or if you’ve seen (and closed) certain pop-ups or banners. For example, a cookie might remember that you preferred to view prices in a certain currency (if our site offers that feature), or that you already dismissed the newsletter signup popup so we don’t show it again.
  • Advertising Cookies (Currently Not Used/Used): [Adjust if you use remarketing or ads] We do not currently use third-party advertising or targeting cookies on our site. (We may in future engage in limited retargeting, in which case this policy will be updated and you’ll be prompted for consent if required by law.) If we did use them, advertising cookies would be used to deliver relevant ads to you on other websites or social media by understanding your interests in our products. They can also limit how many times you see an ad and measure the effectiveness of ad campaigns. If you arrive at our site via an ad (like a Facebook or Google ad), those platforms may place a cookie or pixel to note that you visited (for conversion tracking). This helps us and the platform to gauge ad performance. Any such data is pseudonymous – we see statistical info, not personal details.
  • Social Media Cookies: Our site might have social media plug-ins (like an Instagram feed or Facebook “like” button). If you interact with those, the social network may set cookies to enable proper functionality (for example, to register that you liked our page). These third parties may be able to see that your browser visited our site, if you are logged into their service. Their use is governed by their privacy policies.

3. Which Specific Cookies Do We Set?
For transparency, here are some cookies that may be set when you use our site (names and purposes):

  • PHPSESSID (or similar): An essential first-party session cookie that assigns you a session ID so that the website can recognize that multiple requests from the same browser are part of one session. Expires when you close your browser.
  • cart or woocommerce_cart_hash: Remembers the items in your shopping cart. Without it, the cart would reset every time you go to a new page. Expires in [e.g., 48 hours] or when the cart is checked out.
  • cookie_consent: Remembers that you clicked “Accept” on the cookie banner (so we don’t show it repeatedly). Expires in [e.g., 1 year].
  • _ga: Google Analytics cookie, used to distinguish users (randomly generated ID). Expires: 2 years.
  • _gid: Google Analytics cookie, used to distinguish users, shorter session. Expires: 24 hours.
  • _gat: Google Analytics cookie, used to throttle request rate (limits data collection on high-traffic sites). Expires: 1 minute.
  • [Any other third-party or platform-specific cookies, like Facebook Pixel cookie _fbp if you use it – list and explain].

(Note: Cookie names may change over time; we will update this list periodically. Third-party providers like Google may also update their cookies. The key thing is categories and purposes.)

4. Consent and Your Choices
On your first visit to our site (and periodically, as required), we display a cookies notice or banner. By clicking “Accept” or continuing to browse the site, you agree to our use of cookies as per this policy.

If you prefer to restrict or block cookies, you can do so through your browser settings. The method varies by browser, but generally you can find cookie controls under Settings > Privacy or Security. You can usually:

  • View what cookies are set on your device and delete them individually.
  • Block third-party cookies (or even all cookies) from being set.
  • Clear all cookies when you close the browser.
  • Enable do-not-track or similar features (though not all websites respond to these).

Be aware: If you disable cookies, especially essential ones, some parts of our site (like the shopping cart or account login) may not function properly. For example, if you block all cookies and then try to add items to your cart, the site may “forget” the items.

For analytics cookies, Google provides an opt-out plugin: you can install the Google Analytics Opt-out Browser Add-on which prevents Google Analytics from collecting information on websites you use. For interest-based advertising cookies (if any), you can also manage preferences via http://www.aboutads.info/choices (for US) or http://www.youronlinechoices.eu (EU), which allow opting out of many ad networks.

5. Third-Party Cookies
As mentioned, some cookies we use are from third parties. Notably:

  • Google Analytics: Google’s cookies collect usage data (as explained). Google’s ability to use and share information collected by Google Analytics about your visits is governed by the Google Analytics Terms of Service and Google’s Privacy Policy. Google Analytics does not identify you personally – it reports insights like “10% of visitors came from New Zealand, via Chrome browser” etc. If you want to opt out, use the add-on or block cookies as above.
  • [If applicable: Facebook Pixel/Cookies: We may use Facebook Pixel to help with targeted advertising on Facebook/Instagram and to measure ad conversions. This involves a cookie that allows Facebook to identify you (if you’re a Facebook user) and know you visited our site, so they can show you relevant ads (“remarketing”). You can opt out of Facebook and Instagram interest-based ads through your Facebook account ad settings or via industry opt-outs as mentioned. Facebook’s data use is covered by their Data Policy.
  • Other third-party tools: If we embed YouTube videos, YouTube/Google might set cookies to track video views or remember your volume preferences, etc. If we have Twitter feed, Twitter could set cookies. We only use reputable third-party services, but they have their own cookie and privacy practices. Usually, these are only set if you interact with the content (e.g., play a video).

We do not have control over third-party cookie behavior beyond implementing their services. However, we choose such services carefully and ensure there are mechanisms for you to opt out.

6. Cookies in Emails
We may include tracking technologies in promotional emails (e.g., a tiny image called a pixel) to know if you opened the email or clicked a link. This helps us gauge engagement. You can disable images in your email client if you don’t want this, or simply unsubscribe from our marketing emails if you prefer not to be tracked in that way.

7. Updates to this Policy
We may update our Cookie Policy to reflect changes in technology or legislation. If the changes are significant, we might notify you via a prominent notice on our site. The “Last updated” date will always indicate the latest revision. By continuing to use our site after changes become effective, you agree to the revised policy.

8. Contact Us
If you have any questions about our use of cookies or how we handle your data, please contact us:
Email: info@vanvibestore.com
Address: Vanvibes, 24 Crawford Road, Belfast, Christchurch, New Zealand
Telephone: +64 274065563

For more about how we handle personal information beyond cookies, see our Privacy Policy above.

Note: Your use of our website and services is also governed by our Privacy Policy and Terms and Conditions which we encourage you to read for a full understanding of our practices.

By following the guidelines and policies outlined above, we aim to provide you a secure, fair, and enjoyable shopping experience. Thank you for supporting Vanvibes !

Last updated: 1/07/2025

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